SEVP & COO, Texas Health Resources

Winjie Tang Miao serves as senior executive vice president and chief operating officer. In her role, Miao is charged with evolving Texas Health’s core services and developing an integrated, high-performance delivery network that is consumer-focused. She oversees Texas Health’s Hospital Channel, physicians group, ambulatory and virtual care services, along with clinical excellence and network navigation functions.

Prior to assuming the chief operating officer position, Miao served as Texas Health’s chief experience officer, leading the organization’s transformation to elevate the needs and preferences of consumers. With a focus on moving beyond episodic sick care to provide consumers a lifetime of health and well-being services, Miao expanded access to care by opening new channels to deliver care when, where and how patients prefer. She led the organization’s Connected Health strategy and implementation and was integral in developing capabilities around data and insights, virtual patient experiences and CRM competencies.

Miao joined Texas Health in 2000 as an administrative resident at Texas Health Presbyterian Hospital Dallas and served in a progression of leadership roles, including opening Texas Health Harris Methodist Hospital Alliance as its inaugural president. She joined the system leadership team in 2015 as senior vice president of system integration and innovation and was instrumental in creating Reliable Care Blueprinting™, Texas Health’s approach to care design to deliver a safe, reliable and quality experience in every consumer encounter.

A biomedical engineering graduate of Johns Hopkins University, Miao also earned a master’s degree in healthcare administration, with a concentration in financial management and quality management, from the University of North Carolina.