President & CEO, Blue Cross Blue Shield of Massachusetts

Sarah Iselin is president and chief executive officer of Blue Cross Blue Shield of Massachusetts, one of the largest independent Blue Cross Blue Shield plans in the country with 3 million members and 20,000 employer customers. Sarah has a long history with the company, serving earlier in her career as president of its foundation and as the company’s chief strategy officer and senior vice president of strategy, policy, and community partnerships. Before returning to Blue Cross, Sarah was the executive vice president and chief operating officer at Blue Shield of California, and she also held a variety of executive leadership roles at GuideWell/Florida Blue and Optum. In addition, Sarah served twice in the Patrick Administration, first as commissioner of the Massachusetts Division of Health Care Finance and Policy and again to lead the state’s efforts to turnaround the implementation of its health insurance exchange website. Sarah sits on the boards of the Greater Boston Chamber of Commerce, the Boston Green Ribbon Commission, and the National Institute of Health Care Management. She received a Master of Science degree in health policy and management from the Harvard T.H. Chan School of Public Health and a Bachelor of Fine Arts degree from the School of the Art Institute of Chicago. Sarah is the proud mother of three young adults who live in various parts of North America.