SVP of Digital Services, Press Ganey Associates, Inc.

A lack of partnerships in healthcare has created data silos and broken experiences. Reed is the SVP Digital Services at Press Ganey, where we are building the future of experience analytics in Healthcare, and the digital services team works to develop the functions and integrations which enable health systems and health plans to understand the Human Experience without the silos of marketing, patient/member experience, HR, and clinical preventing holistic understanding. Reed was the co-founder and chief strategy officer at Doctor.com prior to acquisition by Press Ganey in 2020. Turns out data doesn’t have to be a zero-sum game.